Privacy policy
At Pillow Palace, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our online store or use our services. By using our website or providing us with your personal information, you consent to the practices described in this Policy.
Information We Collect:
When you visit Pillow Palace, we may collect both personal and non-personal information. Personal information may include your name, email address, mailing address, phone number, credit card information, and other details that you provide to us. Non-personal information may include your IP address, browser type, operating system, and other technical information about your device.
How We Use Your Information:
We use the information we collect for various purposes, including:
- Processing your orders and providing you with the products and services you request
- Communicating with you about your orders and providing customer support
- Sending you promotional offers, newsletters, and other marketing communications
- Improving our website, products, and services
- Preventing fraud and ensuring the security of our website
- Complying with legal obligations
We may also combine the information we collect from you with information we receive from third parties for the purposes described above.
How We Share Your Information:
We may share your personal information with third parties in certain circumstances, including:
- Service Providers: We may share your information with third-party service providers who help us fulfill orders, process payments, provide customer support, and perform other functions on our behalf.
- Marketing Partners: We may share your information with marketing partners who help us send promotional offers and other marketing communications.
- Legal Compliance: We may disclose your information as required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, we may transfer your information to a third party as part of the transaction.
- Consent: We may share your information with third parties with your consent.
Your Choices:
You have the right to opt out of receiving marketing communications from Pillow Palace at any time. You can unsubscribe from our email list by clicking the "Unsubscribe" link at the bottom of our emails. You can also update your communication preferences by contacting us directly.
You can also manage your cookie preferences in your browser settings. Cookies are small files that our website stores on your device to remember your preferences and improve your browsing experience. By disabling cookies, you may not be able to access certain features of our website.
Data Security:
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our website uses encryption technology to secure your data during transmission, and we store your information on secure servers with restricted access.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Children's Privacy:
Pillow Palace is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately so that we can delete their information from our records.
Changes to This Privacy Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.
Contact Us:
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. Thank you for trusting Pillow Palace with your information.