Terms & Conditions

Terms and Conditions of Pillow Palace

Welcome to Pillow Palace! These Terms and Conditions govern your use of the Pillow Palace website and all products and services provided by Pillow Palace.

By visiting our website and/or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read these Terms and Conditions carefully before using our website or purchasing our products.

1. Definitions

"Pillow Palace" refers to the company Pillow Palace and all of its products and services.
"Website" refers to the Pillow Palace website located at www.pillowpalace.com.
"Products" refer to any products or services offered by Pillow Palace.
"User" refers to any person who uses the Pillow Palace website or purchases Pillow Palace products.

2. General Terms

By using the Pillow Palace website and purchasing Pillow Palace products, you agree to be bound by these Terms and Conditions.
Pillow Palace reserves the right to modify or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.
Pillow Palace may also change or discontinue any products or services offered on the website at any time without notice.
Pillow Palace reserves the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Pillow Palace website or products without express written permission from Pillow Palace.

3. Product Information

Pillow Palace strives to provide accurate and up-to-date information about our products on our website. However, we do not guarantee the accuracy, completeness, or timeliness of any information on the website.
Product descriptions and images on the Pillow Palace website may vary slightly from the actual products due to differences in computer monitors and other factors.
Pillow Palace reserves the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice.

4. Ordering and Payment

By placing an order on the Pillow Palace website, you agree to pay the full amount of the order, including any applicable taxes and shipping fees.
Payment can be made using credit card, PayPal, or any other payment method accepted by Pillow Palace.
Pillow Palace reserves the right to refuse or cancel any orders placed on the website for any reason, including but not limited to product availability, pricing errors, or suspected fraud.

5. Shipping and Delivery

Pillow Palace offers shipping to most locations within the United States. Shipping times and costs may vary depending on the destination.
Pillow Palace is not responsible for any delays or damage to products caused by shipping carriers.
Pillow Palace reserves the right to charge additional shipping fees for orders with special delivery requirements or for shipments to remote locations.

6. Returns and Exchanges

Pillow Palace offers a 30-day return policy for all products purchased on the website. If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange.
To return a product, please contact Pillow Palace customer service for instructions on how to return the product.
Returned products must be in new, unused condition with all original packaging and tags attached. Pillow Palace reserves the right to refuse refunds for products that have been damaged or used.

7. Warranty

Pillow Palace offers a limited warranty on all products purchased on the website. The warranty period and terms may vary depending on the product.
If you believe your product is defective or not functioning properly, please contact Pillow Palace customer service for assistance with warranty claims.

8. Limitation of Liability

In no event shall Pillow Palace, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or products.

9. Governing Law

These Terms and Conditions are governed by the laws of the state of California, United States.
Any disputes arising from these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Thank you for choosing Pillow Palace!